Many happy return(ing customer)s

Five reasons to prioritise customer retention in 2025

Christmas. A most wonderful time of the year! And, as we enter the last full working week before the festive shutdown, that wonderful time of the year seems simultaneously very near and yet very far away. Many of you will be wrestling with the sensation that an awful lot needs to be achieved in a short space of time, as professional deadlines, family commitments and last-minute present-buying all compete for your attention.

Continue reading on Medium:

https://medium.com/@michael_16578/many-happy-return-ing-customer-s-aa7ac391f888